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Technology and Support

Online students at Spring Hill College have the flexibility to advance their careers on their own terms, while still accessing the exceptional faculty, thriving community and support from the College.

You will have access to the following resources:

  • Email: You will be provided with a Spring Hill College email account. This is the institution’s preferred communication method
  • Canvas: Canvas is a learning management system designed to help you communicate and connect with instructors.
  • BadgerWeb: BadgerWeb keeps you up-to-date with campus activities, policies, services and other resources.

In order to complete an online degree at Spring Hill College, you’ll need access to a device that connects to the internet. We recommend a personal laptop for maximum flexibility.

System Requirements

Internet AccessA stable internet connection is required. It’s recommended to have a minimum internet speed of 512kbps.
Required Hardware A computer (desktop/laptop) or mobile device (smartphone/tablet) with the most recent browser version.
 
  • Speakers/headphones/earbuds for listening to audio or videos presented in courses.
  • Video test proctoring (Respondus)
Optional HardwareA webcam for interacting in course activities that require video feedback from students (such as VoiceThread), video test proctoring (such as Respondus Monitor), or other third-party tools.
Required SoftwareAn internet browser — Firefox and Chrome preferred.

You’ll also need the latest version of Adobe Acrobat Reader. Download here.
Optional SoftwareMicrosoft Office (includes Microsoft Word, Excel and PowerPoint).
 
  • Students have free access to install the suite on their computers
  • Windows Media Player. Download here.
Screen Readers
Operating SystemsFor the best user experience on mobile devices, please download the Canvas mobile applications.

The Canvas mobile applications require Android 6.0 or later and iOS 13.0 or later.

To make sure students have a smooth online learning experience, Spring Hill College provides online students with 24/7 technology support. For all other technical problems, students may contact the IT Helpdesk during normal working hours.

Email shc@support.edu.help or call 1-855-557-1557 for assistance.